|
Kenney Realty Services offers property management services for both
multi-family and commercial assets on a fee basis. Reporting
to owners can be weekly or monthly as requested by the owner and
can be as detailed as is needed. Reports can also be customized
to fit a client’s particular need. While certain standard
practices are followed, the management plan can be altered as requested
by the client.
Our property management services include:
|
Kenney Realty Services follows most standard property management
policies and procedures. All prospective residents at apartment
communities must agree to a criminal background check as well as
credit inquiry. Prospects with any felony convictions or misdemeanor
convictions related to drugs or personal assault are denied occupancy. We
use a web-based service for credit and criminal history and therefore
are able to respond to prospects quickly with an approval or denial
of occupancy.
Standard collection practices are utilized, with rents being due
on the first of the month and payable by the close of business day
on the fifth of the month. Late charges are assessed on the
sixth, and eviction proceedings begin on the eleventh of the month. On-site
staff attempt to collect any unpaid balance from former tenants for
thirty days following move-out. The accounts are then turned
over to a local law firm for collection.
A marketing plan is prepared for each apartment community on an
annual basis and is adjusted as necessary throughout the year. Special
promotions are theme based and are designed specifically for a property
to target the group of prospects determined to be most suitable for
that property. Advertising in publications, etc. is determined
on an individual basis by property and is based on prior results
from that means of marketing.
Market surveys are prepared each month, generally around the twenty-fifth
of the month in conjunction with the close-out of the financial records
for the month. After appropriate comparable properties
are determined, certain information is verified such as rental rates,
concessions or other specials, other fees and charges, and any changes
made to amenity offerings. Detailed information about the subject
property (location, size of units, amenities, fees, rental rates,
and specials) is compared to the comps in the submarket.
Weekly traffic reports are prepared which itemize phone calls, traffic,
applications, denials or rejections, cancellations, net leases, move
ins, move outs, ending occupancy, number of renewals secured, and
number of notices received. These reports also have calendar
year-to-date running totals.
Financial reports provided to owners each month include Balance
Sheet, Summary of Operations, Detailed Budget P&L, and General
Ledger. Variance reports are also provided that explain any
variance from budget that exceeds $100 or 5%.
Kenney Realty has on staff a Regional Maintenance Supervisor who works
closely with the Maintenance Supervisor at each apartment community
to ensure that routine maintenance is performed and that the assets
are well maintained. Corporate accounts have been established
which provide each community with a common source for general maintenance
supplies and appliances at a discounted rate. There is also a
list of approved vendors or suppliers that are used by each community
for certain contract work such as roof repairs.
|